Contact

Contact

If you have any questions, concerns, or inquiries regarding Kotaragama Comparativa, please do not hesitate to contact the editorial team. We are committed to providing prompt and helpful responses to authors, reviewers, and readers.

1. Journal Contact Information
Journal Name Kotaragama Comparativa
Publisher Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Mataram
Address Mataram, Nusa Tenggara Barat, Indonesia
Website https://unram.ac.id | Journal Portal
E-Mail jurnal.Kotaragamacomparativa@gmail.com
WhatsApp +62 859-3705-5913
Editor-in-Chief Ahwan, S.H., M.H.
2. Contact for Specific Purposes
Submission & Publication For questions about manuscript submission, review process, or publication status:
jurnal.Kotaragamacomparativa@gmail.com
Technical Support For technical issues with the OJS website, account login, or file upload:
jurnal.Kotaragamacomparativa@gmail.com
Reviewer Application For scholars interested in joining our editorial review board:
jurnal.Kotaragamacomparativa@gmail.com
Ethics & Complaints For reporting ethical violations or filing formal complaints:
jurnal.Kotaragamacomparativa@gmail.com
3. Office Hours
Monday - Thursday 08:00 - 16:00 WITA (Central Indonesian Time)
Friday 08:00 - 11:30 WITA
Saturday - Sunday Closed
Public Holidays Closed
4. Response Time
The editorial team is committed to providing timely responses to all inquiries:
  • Email Inquiries: Responded within 1-3 working days.
  • WhatsApp Messages: Responded within 1-2 working days during office hours.
  • Submission Inquiries: Responded within 3-5 working days.
  • Ethics Reports: Acknowledged within 24 hours and investigated thoroughly.

Please note that responses may take longer during weekends, public holidays, or peak submission periods.
5. Location Map

Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Mataram, Mataram, Nusa Tenggara Barat, Indonesia
6. Preferred Contact Method
For the fastest and most reliable response, we recommend contacting us via:
  • Email: For formal inquiries, submission-related questions, and detailed requests.
  • WhatsApp: For quick questions, urgent matters, and follow-ups during office hours.

Please include your full name, affiliation, and manuscript ID (if applicable) in all communications to help us assist you more efficiently.
Quick Contact: The fastest way to reach the Kotaragama Comparativa editorial team is via email at jurnal.Kotaragamacomparativa@gmail.com or WhatsApp at +62 859-3705-5913. We typically respond within 1-3 working days.
⚠ Important Note: Please be aware of fraudulent emails or individuals claiming to represent Kotaragama Comparativa. All official communications will only come from our verified email address: jurnal.Kotaragamacomparativa@gmail.com. If you receive any suspicious messages requesting payment or personal information, please report them immediately to the Editor-in-Chief.