1.
EVALUASI KUALITAS LAYANAN LEMBAGA KEUANGAN MENGGUNAKAN METODE SERVQUAL DAN IMPORTANCE PERFORMANCE ANALYSIS (IPA). jiei [Internet]. 2024 Jun. 19 [cited 2025 Oct. 10];1(01):19-28. Available from: https://journal.unram.ac.id/index.php/jiei/article/view/4806