“Perancangan Produk Berbasis Preferensi Pelanggan Menggunakan KANO Model: Studi Demonstratif” (2025) Journal of Industrial Engineering and Innovation, 2(02), hlm. 86–93. Tersedia pada: https://journal.unram.ac.id/index.php/jiei/article/view/9063 (Diakses: 19 Desember 2025).